FAQ

Start with your material and the capacity your job needs. Compare cutting dimensions or welding processes, input voltage, compatible accessories and the exact variant. Check the product details before buying, or send us the model you are considering.

Electrical requirements vary. Check voltage, current, plug and circuit requirements for the exact product. A dual-voltage label does not mean every setup is suitable for every outlet. Ask a qualified electrician if you are unsure about your installation.

Check the description and included accessories for the selected product and configuration. Application photos can show additional workshop equipment that is not included.

Shipping is free within the contiguous United States. Estimated delivery is 7–11 business days after ordering, including processing. Business days exclude weekends and public holidays. See our Shipping page for details.

Use the tracking details in your shipping confirmation or visit Track Your Order. Carrier updates may take time to appear after a label is created.

Yes, an order may be sent in more than one package. Check the shipment information available for each item. If you need help identifying a missing parcel, contact us with your order number.

We offer free returns within 30 days of delivery. Contact us before sending an item so we can provide the correct instructions and destination. See Returns & Refunds.

Contact us with your order number and photos of the item and packaging. Keep the packaging while we review the issue and help arrange the next steps.

Only use the return address supplied by our team. Our administrative mailing address is not a return warehouse or pickup location.

Use our Contact page and include the order number or product model, along with your question. Never send your full card number or password.